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About JetBlue Airways
About
JetBlue Airways headquartered in Long Island City with its main base in John F. Kennedy International Airport is a major American low-cost passenger carrier and the sixth largest in the US by passengers carried. The airlines operate over 1,000 flights daily, headed towards 102 domestic and international network destinations in the U.S., Mexico, the Caribbean, Central America and South America.
History
JetBlue was incorporated in Delaware in 1998 and the company was founded by David Neeleman in February 1999 under the name “New Air”. It began by offering low-cost travel to its passengers alongside distinguishing amenities such as In-flight-entertainment, TV at every seat and Sirius XM satellite radio.
Awards and Accolades
JetBlue has been awarded:
North America's Leading Low-Cost Airline 2019
North America's Leading Low-Cost Airline 2014
North America's Leading Airline to The Caribbean 2011
North America's Leading Low-Cost Airline 2007
The airline has been nominated as
United States' Leading Airline to Central America 2019
United States' Leading Airline to Mexico 2019
United States' Leading Airline to South America 2019
United States' Leading Airline to The Caribbean 2019
Class of travel
JetBlue Airways provides only Economy class cabins with 3 type configuration:
Blue: The basic fare where passengers can travel with a carry-on bag with personal items with no checked luggage. Along with this, all JetBlue amenities such as great legroom, snacks, Wi-Fi, movies (flights 2+ hours), etc can be accessed by all guests onboard.
Blue Plus: Similar to Blue fare, Blue Plus allows the passengers to include one checked baggage through their fare. Passengers also earn 4 bonus points per dollar spent while booking online.
Blue Flex: The most convenient basic fare where the passengers can carry 2 checked baggage and additionally earn 5 bonus points per dollar spent on all booking online. Passengers can cancel or modify their tickets hassle-free with no penalty. Guests receive fast track check-in and are expedited security where applicable.
Mint Experience: The mint cabin class is available only on select Carribean routes, the travel class offers guests with a generous baggage allowance and can enjoy dedicated check-in counters, expedited security, priority boarding and baggage, wide and comfortable recliner seats.
Baggage Allowance
Economy class passengers are allowed 7kgs for carry-on and 15 kgs for checked-in luggage. Please read more information about baggage policies here.
Frequent Flyer Programme
True Blue is the frequent flyer program of JetBlue which allows members to enjoy travel perks and personalised JetBlue experience. Members can earn double the points by booking the tickets on the JetBlue websites. The reward points don’t expire and can be shared with friends and family with Points Pooling. Members can redeem their points anytime while booking the tickets.
In-flight services
JetBlue flights provide for snacks+drinks combos and alcoholic beverages. Combo boxes are also available for purchase. Along with snacks, the guests can choose from the carefully curated dishes available on the EatUp Cafe menu in select flights. Guests can indulge in the fine dining menu by JetBlue while enjoying the 15” inch flat screen televisions with pre-loaded 100+ hours entertainment. All guests on board are given complimentary amenity kits. With high speed, fast wifi connection, guests can stay connected with their loved ones and also watch their favourite show, sport, music on DIRECTV and SiriusXM Radio available at every seat.
Check-in
Domestic Flights - Passengers can check-in 24 hr - 40 minutes prior to the scheduled departure time.
International Flights - Passengers can check-in 24 hrs - 1hr prior to the scheduled departure time.
Onboard support
JetBlue provides assistance for passengers with special needs. Wheelchairs, airport assistance during check in are provided by on ground staff. Passengers can choose a service that best suits their needs. JetBlue also welcomes pets and provides for assistance in making them comfortable. Expectant mothers, parents of unaccompanied children, differently abled personals can read the rules and regulations here.
Refund & Cancellation
Passengers can cancel their booking either through
Jet Blue sales’ offices or website. All cancellations are subject to a cancellation fee.
Address:
Brewster Building, Long Island City, New York, United States
00 1 801-449-2525
Website:
www.jetblue.com